Facebook Accounts on Oculus

Oculus Blog
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October 11, 2020
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In August, we announced that we would start requiring new users and people using new devices to log in to their Oculus headsets using a Facebook account. This will make it easier for people to find and connect with friends, while still keeping a separate VR profile. We know that social VR has so much more to offer, and this change will make it possible to integrate many Facebook-powered social features, like Horizon. Using a VR profile that is backed by a Facebook account and authentic identity helps us protect our community and makes it possible to offer additional integrity tools. And as Facebook adds new privacy and safety tools, Oculus can adopt and benefit from them too.

With Quest 2 shipping this week, we’ll start rolling out this change. What to know:

  • This change will apply to all new users and everyone using a Quest 2. Existing users logging into other Oculus devices can continue using their Oculus accounts for an additional two years.

  • You still control how you show up in VR—so you might be Monique Smith on Facebook, but WarriorMama365 in VR.

  • If you don’t want people to find you by your Facebook name, they won’t—just make it visible to ‘Only Me’ in your Oculus privacy settings.

  • You can change your privacy settings at any time in either the Oculus app or while wearing your headset.

If you’re a developer or enterprise customer and have questions, please check out our developer blog. Please note that there is no change to the Oculus for Business enterprise platform, which allows company admins to use Workplace accounts to manage their VR deployments.

Logging Into Your Device

New and Quest 2 Users

Starting this week, everyone creating an account for their Oculus device for the first time will log in with a Facebook account. Quest 2 requires a Facebook account for new and existing users.

If you’re logging into your Quest 2 and already have an Oculus account, you’ll be prompted to merge it with your Facebook account. Once merged, you will continue to use your Facebook account to log into your device(s). When you log in using a Facebook account, the Facebook Terms of Service and Facebook Data Policy will apply to you, along with the Supplemental Oculus Terms of Service and the Supplemental Oculus Data Policy.

Here’s what to expect:

Existing Users

If you’re an existing user logging into Gear VR, Oculus Go, Rift, Rift S, or Quest, you can either continue using your Oculus account or merge your Oculus and Facebook accounts. If you choose to continue using your Oculus account, you’ll be covered by our updated Oculus Terms of Service and Oculus Privacy Policy, which we previewed last month. After January 1, 2023, we will end support for Oculus accounts. If you choose not to merge your accounts at that time, you can continue using your device, but full functionality will require a Facebook account. We will take steps to allow you to keep using content you have purchased, though we expect some games and apps may no longer work. This could be because they include features that require a Facebook account or because a developer has chosen to no longer support the app or game you purchased.

Controlling Your Experience

We’ve long offered privacy settings that allow you to choose the VR experience that is right for you. These settings aren’t changing, and you can read more about them below.

Your VR Username

For many people, having a distinct VR username and friends separate from Facebook is important. This isn’t changing. You can still create or maintain a unique VR profile—so you might be Monique Smith on Facebook, but WarriorMama365 in VR (even in experiences like Facebook Horizon). And if you don’t want your Oculus friends to find you by your Facebook name, they won’t—just make it visible to ‘Only Me’ in your Oculus settings.

Your Activity

You can also control what other Oculus users see about your activity on the Oculus platform, including:

  • Your use of Oculus devices and apps downloaded from the Oculus Store

  • Information that apps share with us about your activity, including status, progress, and achievements

You can also control whether people can see your use of individual apps on Oculus—so you might want to share your high scores for Beat Saber, but keep your activity in a fitness app private.

You can also choose what information about your VR activity you post to your Facebook profile or timeline, either by giving permission to post or by updating your settings.

Your Friends List

Your friends on Facebook might not be the same people you interact with in VR. So if you want to keep your VR friends in VR, you can, and there’s no need to friend them on Facebook. You can also control who can see who your friends are on Oculus by making your Friends List visible to ‘Public,’ ‘Friends on Oculus,’ or ‘Only Me.’

Accessing Your Device

We want to make it as easy as possible for people to use the headset they invested in, while keeping the community safe. If someone is having problems with their account, we will work with them to try to resolve them as quickly as possible. But in more severe situations—like serious violations of our Community Standards or Conduct in VR Policy—people may lose access to their Facebook account and no longer be able to use it to log into their device.

Here are answers to some questions you may be asking, which are also available in the Oculus Support Center.

How do I create an account to use with my device?

If you are new to Oculus, or using Oculus Quest 2, a Facebook account is required to use your device, apps, and the Oculus store. You can create a Facebook account by tapping “Sign Up” on the first screen of the device set up process in the Oculus mobile app. Learn more about creating a Facebook account here.

After you have created an account to use with your Oculus device, you can create a unique VR profile—so you might be Monique Smith on Facebook, but WarriorMama365 in VR.

If I’m having problems accessing my Facebook account, can I still use my Oculus device?

If you encounter problems with your Facebook account, we want to try to help you resolve them as quickly as possible.

  • If you have a temporary issue with your Facebook account after logging in to your Oculus device—for example if it uses a name that does not follow our policies—you will still be able to use your device while you resolve the issue, so long as you remain logged in to your device and do not log out. If you’re in this situation, you’ll have the opportunity to request a review of the issue when you log into Facebook.

  • Repeated or particularly serious violations of our Community Standards may lead you to lose access to your Facebook account, meaning you will no longer be able to log into your device using that account.

  • For additional help in setting up or using your Oculus device, please contact Oculus Support.

Where can I get help if I’m having problems logging into my Oculus device with a Facebook account?

  • If you’re having difficulty logging in to Facebook, this article in the Facebook Help Center covers common fixes.

  • If you experience a problem after you log in, follow the instructions in the Facebook app.

  • If you’re still looking for additional help in setting up or using your Oculus device, please contact Oculus Support.

Is there anything special I need to do to avoid running into difficulties with my Facebook account on Oculus?

When creating a Facebook account, please sign up with the name you use in everyday life and use your correct date of birth. If you run into difficulties logging into Oculus with your Facebook account, please follow the advice here or contact Oculus Support.

There’s nothing special you need to do with your Facebook account to prevent you running into problems with it—you don’t need to add a certain number of friends, post on Facebook, or log into the Facebook app or website regularly (you are logging into Oculus with Facebook). Please ensure you follow Facebook’s Community Standards and Conduct in VR policy. It’s also a good idea to follow our tips on account security, including turning on two-factor authentication as an additional layer of protection.

There is no need to use Facebook for anything other than logging into Oculus if you don’t want to. And although you’ll have a Facebook profile, you can also create a unique VR profile—so you might be Monique Smith on Facebook, but WarriorMama365 in VR. And if you don’t want people on Oculus to find you by your Facebook name, they won’t—just make your Facebook name visible to ‘Only Me’ in your Oculus settings. You can also read more about Facebook’s privacy settings here and Privacy Checkup tool here.

Even if you don’t use Facebook regularly, we believe that social VR has so much more to offer, and over time we plan to bring new Facebook-powered experiences to Oculus, like Messenger and Horizon. Using a VR profile that is backed by a Facebook account and authentic identity also helps us protect our community and makes it possible to offer additional integrity tools. And as Facebook adds new privacy and safety tools, Oculus can adopt and benefit from them too.