Unboxing, Shipping Update, and FAQ

Oculus Blog
Posted by Oculus VR
March 21, 2013

We’re so close now. We’ve been integrating all the hardware/software feedback from the developers in the Partner Preview over the last few weeks. Changes include tweaks to calibration settings in firmware and stronger adhesive for the foam.

Photo by Engadget

We hope you’re ready– Dev kits should start shipping out to the earliest backers on March 29th (we may slip a day or two in either direction depending on customs). When your kit ships, you’ll receive confirmation info so you can track your Rift as it makes the journey from Oculus to your front door.

We expect to deliver roughly 1,000 – 1,500 units a week until we’ve fulfilled everyone’s orders, and weekly shipments will ramp up as we go. If you haven’t already, you should confirm your shipping address as soon as possible to avoid shipping mistakes/delays (www1.oculus.com/sales). Once we begin processing your reward, your shipping information will be locked down!

Shipping 7,500+ development kits will take time, especially for the international backers out there. Just know that we’re moving as fast as we can to get great hardware out the door. No one wants the dev kits to arrive at your doorstep more than we do. Thanks for your patience!

Unboxing the Dev Kit

With shipping just around the corner, we wanted to give you a preview of what to expect when your Rift development kit arrives at your doorstep.

Brendan and Palmer put together a short unboxing video using the very first kit off of the assembly line. Check it out below!

All in, the development kit includes:

  • 1x Rift Development Kit + Control Box (6ft cable)
  • 1x Hard-Shell Case
  • 1x 3ft Mini USB Cable
  • 1x 3ft DVI Cable
  • 1x 3ft HDMI Cable
  • 1x 6ft HDMI Cable
  • 1x HDMI / DVI Adapter
  • 3x Pairs of Lens Cups (Focal Adjustment)
  • 1x Power Cord with Adapter
  • 3x International Plug Adapters

Photo by Sean Hollister, the Verge

This is absolutely everything you need (and then some) to get started developing for the Rift. The development kit’s also been certified for worldwide use for all the international backers out there.

Oculus in the News

Photo by Engadget

Sean Buckley and Mark Hearn from Engadget spent an afternoon with us checking out the development kit and chatting about the history of Oculus. You can check out their interview here: https://www.engadget.com/2013/03/19/oculus-rift-luckey-mitchell-interview/

Photo by Sean Hollister, the Verge

Sean Hollister from the Verge came by for a deep dive on the Rift development kit. You can read out the full article here:

Other Odds and Ends

How’s the Oculus SDK coming along?

Developers from the Partner Preview are already using the Oculus integrations for Unity and Unreal Engine 3. We’ve also had a plenty of developers successfully make their engines Oculus-ready using the core Oculus SDK. We’ll have more details for the community later this week and early next week leading into GDC!

Will DOOM 3 be Oculus-ready in the future?

A lot of people have been asking us whether DOOM 3 will support the Rift at a later date. We don’t have any information on this, that’s why we decided to provide replacement rewards and refunds. Remember that if you’d like to “wait” on DOOM 3, you can buy it anytime on Steam using the Steam Wallet credit replacement reward option.

I can’t find the replacement reward section when I log into the Oculus Order Manager!
The replacement rewards are meant to replace DOOM 3 BFG Edition. You will only see the Replacement Reward section in the Order Manager if you were supposed to receive a copy of DOOM 3 (either by pledging for a Rift Development Kit or being one of the first 1,000 pre-orders on our website). Sorry for any confusion!

I want to buy DOOM 3 but I’m outside the US and it’s more than $20!
If you’re outside the US and you’d like to use the Steam Credit to purchase DOOM 3 but it’s more than $20, please email us at support@oculusvr.com and we’ll sort it out!

How much will the Oculus Latency Tester to cost?
The Oculus Latency Tester should cost roughly $100, but we don’t have an exact price yet. We’re working with the manufacturer on balancing a limited run (~500 units) with keeping costs low.

Can I donate my DOOM 3 replacement credit back to Oculus?
If you’d like to donate the money back to us, select the Oculus Store credit option. It’s up to you whether you use it or not (though we should have some neat Oculus items available soon).

I requested a refund but I haven’t heard back from Oculus.
Sorry for the delay–we’re answering emails as fast as we can. Sometimes messages from support@oculusvr.com get caught in the Spam filter, so make sure to double check there first.

When will t-shirts and posters start shipping?
Posters and t-shirts should start shipping within the next two weeks.

GDC Next Week

We’re looking forward to sharing the latest Rift demos with you at GDC next week! Be sure to swing by the Oculus booth and meet the team if you’re there.

Thanks for all the support! We couldn’t have made it this far without you, and this is just the beginning.

— Palmer and the Oculus team