User Researcher

Design & User Experience | London, United Kingdom

Oculus is looking for world-class researcher with excellent communication and people skills. As a User Researcher at Oculus, you must be an expert researcher with a proven track record of influencing complex and diverse products. We are looking for candidates with experience in both evaluative and generative projects – and experience in both hardware and software product development. You must be familiar with every aspect of the product development lifecycle including up-front research and discovery, definition, iteration and validation. You must become a trusted, strategic partner to product stakeholders by delivering insights that lead to demonstrable business value. To this end, you will be required to articulate the findings from your research to design, engineering and product leadership and be a strong advocate for the role of research in product development. You must be a data expert, but also be able to be creative and develop new methodologies for emerging technologies such as VR. It's not enough to answer interesting questions about user behavior; our team focuses on impact.


  • Work closely with product teams to identify and prioritize research topics
  • Conduct research using a wide variety of qualitative and subset of quantitative methods (e.g. surveys) to generate actionable insights across the product development lifecycle, including up front generative research to identify new opportunities, iterative concept evaluation and post-launch testing.
  • Work cross functionally with Industrial and UX Design, Product Management, Analytics, Engineering and Marketing
  • proactively involve team in the research process
  • Synthesize insights in a compelling, creative and actionable way that cuts to the chase of the underlying user issues
  • Present to a variety of audiences from product teams to executive teams
  • Develop UX metrics as appropriate for repeated use and comparison over time
  • Share best practices & new techniques with the broader team
  • collaborate with other researchers on research methods and priorities

Minimum Qualifications

  • M.A / M.S or PH.D in Human Factors, Human Computer Interaction (HCI), Cognitive or Experimental Psychology, Sociology or a related field
  • 5+ years of UX professional research experience in both hardware and software
  • Career emphasis on consumer devices with experience researching both hardware and software
  • Ability to build meaningful cross-functional relationships
  • Strong written and oral communication skills with experience tailoring message to a wide variety of audiences
  • Keen eye for and focus on impact as well as ability to help develop baseline user metrics for VR
  • Demonstrated experience with generative, iterative and evaluative research methods
  • Demonstrated experience making the right tradeoffs in research rigor to address constraints in product development process and collaboration with cross functional teams
  • Demonstrated experience creating new test methods/setups to address the needs of unusual/challenging tests

Preferred Qualifications

  • Experience in statistical concepts (e.g., sampling) and methods (e.g., descriptive, inferential) and/or other data-science related analysis

Ready to Join?

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Oculus is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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