As a Customer Experience Analyst at AR/VR CX team, you will be responsible for translating customer feedback into actionable insights that will drive operational improvements. You will be working with cross-functional partners across the AR/VR organizations to gather requirements and create reports and dashboards that meet their needs. The ideal candidate will have knowledge of AR/VR products and has experience analyzing unstructured & indirect customer feedback including social channels and demonstrated experience working cross-functionally with internal and external partners.
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