Community Guidelines


Reporting

The Medium team is continually looking to improve our application. Feel free to submit Feedback or Bugs with the form linked below.

Please follow these best practices for bug reporting:

  • Describe, in detail, the steps taken to get to the issue.
  • Save your Oculus_Medium.log file from C:\Users\username\AppData\LocalLow\Oculus\Medium\log as a .txt file, and send through the form as an attachment.
  • Include your Oculus username.
  • Note the version of Medium you are using, which can be found by going to your Oculus app > Library > finding Medium > clicking the ... > Details.
  • Be sure to include your PC configuration including CPU, GPU, OS, memory, and other pertinent information.